Contact Us
Our Location
198 Galle Road, Dehiwala
Monday – Sunday: 09:30 AM – 8:45 PM
+94 72 271 0007
alayncontact@gmail.com
Frequently Asked Questions
Are all Lattafa perfumes and Attar oils 100% genuine?
Yes, every bottle of Lattafa EDP and non-alcoholic attar oil is sourced directly from certified United Arab Emirates distributors with verified holographic seals.
How long does delivery take within Sri Lanka?
Colombo, Dehiwala, Mount Lavinia, and suburbs receive delivery within 24 to 48 hours. Outstation districts receive delivery in 2 to 3 working days via tracked express courier.
Can I exchange an abaya or prayer dress if the size is incorrect?
Yes. We offer exchange within 10 days of receipt, provided tags and original condition remain intact. You can exchange in person at our Dehiwala store or via courier return.
What is your size exchange and return policy?
Please confirm your size and product carefully before placing your order.
Any size or product mistake made by the customer will require the customer to visit our store within 10 days of receiving the order, with the original bill and the product for an exchange. The product tag must remain intact and the item must be in its original condition.
If the size or product mistake is from our side, we will take responsibility and provide the correct size or product accordingly.